The Ultimate Guide to Lucrative Ramadan Digital MarketingShahraz Khan
Muslims are increasingly turning to the internet to find Ramadan-related content and goods. We took a look at the search data around the holiday and developed a few tips to help brands create successful digital marketing campaigns for Ramadan.
Ramadan is a joyous month of reflection and spending more quality time with family and friends. However, this is also a special time for a different reason… particularly for us digital marketers.
According to Google data, during Ramadan people watch more YouTube, perform more searches and access the internet on their mobile devices more frequently. However, brands continue to invest heavily in digital marketing traditional advertising channels during the holy month, despite the fact that advertising costs skyrocket and chances of making an impression plummet.
It will be the biggest act of mass religious observance of its kind in human history – one which gets bigger every year.
For the world’s 1.6 billion Muslims, dawn today marks the beginning of the holy month of Ramadan, the annual period of fasting, prayer and giving to charity that is at the heart of the observance of Islam.
As an annual event affecting more than a quarter of the world’s population, its impact on politics, economics and everyday life across the world is incalculable.
Ramadan just like Christmas has become a season of increased consumerism and attention to shopping. Marketers need to understand how to effectively market during this season in order to take advantage of many of the opportunities it contains and to avoid Ramadan marketing mistakes that could be costly. In this guide we briefly cover some of the various aspects of Ramadan marketing to help you be more successful with your seasonal marketing efforts in Muslim regions.
Brief Background on Ramadan
Ramadan is the Islamic month that takes place during the 9th month of the Islamic lunar calendar during which strict fasting is observed from sunrise to sunset. Ramadan is celebrated as the month during which the Prophet Muhammad received the initial revelations that make up the Quran, the Muslim holy book. Muslims refrain from various forms of physical intake during daylight hours throughout the month. This not only includes eating but drinking and smoking too. Families get together each evening when the sun sets to break the fast together and they often stay up to the early hours of the morning enjoying time with family and friends. Ramadan ends with Eid al-Fitr, the feast of fast-breaking. It’s a three-day holiday that includes special prayers and meals.
Ramadan 2016 Marketing
Before we get into various aspects of marketing during Ramadan we should mention that this year, Ramadan 2016, will take place starting June 6th in the evening and end July 5th in the evening. The Eid Al-Fitr will take place after this period. Companies that are thinking of advertising during this period need to plan ahead because some publications can get booked months ahead of time. Though it is possible to even start marketing campaigns in some circumstances after Ramadan has already started you may find that the outlets you wish to advertise with are understaffed or extremely slow to respond because of decreased working hours during Ramadan, this is especially the case in more traditional Muslim countries like Saudi Arabia, Pakistan.
Here, we present three windows of advertising opportunity around Ramadan, and share examples of brands that have won through digital in Ramadan’s past.
The impact of Ramadan on consumers’ internet habits
Across the Muslim world, Ramadan is treated as a time to reconnect with one’s faith and spend time with family and friends, which generally entails working less and resting more. This combination of free time and a celebratory atmosphere in turn means that time spent online and consumer spending is higher during Ramadan than any other period. In the holy month users in Pakistan.
1) Watch more videos
YouTube continues to experience a huge growth trajectory in the region. Between 2013 and 2016, daily video views increased by 300 million in Pakistan alone. And during Ramadan, Pakistani viewers’ reliance on YouTube is actually further amplified: Google internal data shows huge spikes across several content categories on YouTube throughout the holy month each year, including TV & Comedy, Cooking & Recipes, Religion & Spirituality, Gaming, Auto & Vehicles and Internet & Telecom.
2) Perform more searches
According to Google data, comparisons with monthly averages showed search queries in the GCC almost doubled during Ramadan. Online deals and Ramadan promotions – for example car and hypermarket deals – were among the most popular search topics during the holy month in 2014 and 2015 and same will happen in 2016.
3) Spend more time on mobile
Usage patterns confirm that the mobile opportunity in Pakistan is massive. For instance, residents in PAK use their mobile devices more often each day than any other device with a screen – a total of 55% of their daily screen time is devoted to mobile phones. And in the UAE 86% of the population uses a smartphone at least as often as a desktop computer.
In the holy month, mobile search is a particularly attractive chance for brands to serve consumer needs. During Ramadan 2016, searches on mobile represented more than 70% of total queries. This is approximately 15% higher than the average mobile share in other months – an increase that translates into millions more searches during the Ramadan period.
Iconic Symbols of Ramadan Commonly Used in Advertisements
The Crescent Moon
Widely seen to be one of the most common symbols of Islam today the crescent moon is used on flags for various countries, for many Muslim organizations, and even the Red Crescent. The first visible crescent moon marks the beginning of each month, including Ramadan and Shawwal which is the start of Eid al-Fitr. Given its clear connection with Islam in the minds of most people today the crescent is probably the most common symbol used in Ramadan ads and marketing today. If you are planning on doing any type of visual marketing during Ramadan consider using the crescent moon.
Dates are an essential part of the breaking fast meal each evening during Ramadan and due to this they can commonly be found in Ramadan ad campaigns. Dates are the first food that is eaten when breaking the fast and have been part of the Ramadan tradition going back to the origins of the religion.
Lanterns are commonly strung up in many Muslim countries due to the late hours Muslims keep during this season. As a result of this lanterns have become iconic of the Ramadan season especially in countries like Egypt where the tradition began. Though the lantern isn’t as common as the crescent moon many marketing campaigns utilize lanterns in various ad formats to convey the spirit of Ramadan.
Arab Tea Pots
Like the dates, tea is a common drink during Ramadan. The drinking of tea conjures up images of spending long evening hours drinking and talking with friends and loved ones. So in light of this the Arab tea kettle has become a common symbol used in all types of Ramadan advertising campaigns.
Traditionally and still up until this day in many Muslim countries, including Pakistan, Egypt, Saudi Arabia, Yemen, and other countries, a canon is fired to mark the beginning of breakfast time during Ramadan. The canon is a remnant from a time most Muslims didn’t have watches or clocks but it still remains today as an iconic symbol of Ramadan. Many companies have thought of some very creative ways to incorporate a canon into their Ramadan marketing commercials and promotions.
Ramadan Advertising Budgets
Given the growing connection between the month of Ramadan and increased consumerism throughout the season, consumer focused companies typically increase their advertising spends during the month. Studies show the average increase is around 20% during the month of Ramadan over normal monthly ad spends. With the increased demand for ad space it is crucial that advertisers understand where to get the most for their ad spend investment or they could easily see their additional spend result in decreased results.
Respecting Culture in Your Marketing Messaging
Marketers should be cautious when determining what ad messaging to use during Ramadan and should make sure their ads are always respectful of Muslim culture and tradition. In an attempt to create a catchy ad some marketers could go wrong by depicting something or saying something that some Muslims will find offensive. Marketers have to remember that Ramadan is a religious tradition with strong emotional ties in the society that must be respected. All marketing messaging should be reviewed by multiple locals to confirm it will not be taken in the wrong way and damage a brands identity.
In light of increase budgets for advertising during Ramadan some of the best commercials come out during Ramadan. Below are a couple of Ramadan commercials we enjoyed.
Messages to use
Ramadan Kareem (Ramadan is Generous) is probably the most commonly used saying during Ramadan with its response Allah Akram (God is more generous). Most ads you will see during Ramadan have this saying somewhere on the ad. Some advertisers try to use the saying to convey that Ramadan is a time you should be generous to yourself with a new car, clothes, or some other product.
Eid Mubarak technically means “blessed festival” and is used not just during Ramadan but during other Muslim Holidays as well. It is more common to hear it once Ramadan is over and the Eid al-fitr has started. Eid Mubarak is also used throughout Ramadan advertising and seems to be a little bit more of a generic message like “Seasons Greetings” .
Clearly a derivation of the above two sayings Ramadan Mubarak means “Blessed Month of Ramadan.” It is much less common to see this phrase in ads during the season but there are some times you see it used.
In countries that are heavily influenced by the west you do see examples of the greeting Happy Ramadan but it is probably the least recommended or the least used saying we found in Ramadan ads.
Final Note: Given that many of these seasonal sayings are directly taken from Arabic, there are variations in the English spellings of the words in many cases.
Ramadan Marketing Ideas
Understand the importance of Ramadan
Recognize that Ramadan is a unique time for Muslims all over the world, and that buying behaviour increases and changes during this month. Products such as food, clothes, electronics, and jewellery are in particular demand.
Educate and train your employees about the religious and cultural implications of Ramadan, specifically those staff involved at key customer touch points. For example, the second largest shopping centre in the UK, the into Trafford centre in Manchester, is holding a marketing campaign “All You Need for Eid” to celebrate Eid with special entertainment and workshops.
Have a Ramadan specific campaign budget
Allocate explicit marketing budgets to target Muslim audiences with specific offerings. For instance, most companies in the Pakistan and Middle East region boost advertising spend during the holy month by up to 20 per cent.
Develop an integrated marketing campaign
In the digital age, marketing campaigns are more effective when both offline and digital media are integrated to communicate the same message. For example, this year the UK food retailer TESCO is running a campaign on its website with messages targeting Muslim audiences such as “Ramadan Mubarak” and “All you need for the occasion” with food offers from dates to Halal meat.
You want to attract the attention of your Muslim customers but by trying to have a catchy campaign some marketers may create something or say something that Muslims may find offensive. Marketers should be respectful to the Muslim religion and culture in all their campaigns.
If you are a business thinking about venturing into this market without cultural awareness it is recommended to seek advice from the Muslim community. Your local mosque is a good place to start.
Associate your campaigns with religious features
In your campaigns use iconic Islamic symbols such as the Crescent, Star, Dates and Mosques. For example, Burger King used a Burger in the shape of a Crescent in its campaign.
Food is eaten only after dark and before sunrise and therefore needs to be highly nourishing for extended periods. Food retailers can help their Muslim consumers with recommended online nutritional recipe ideas and pre-packaged meal deals.
You may also consider associating and supporting a charitable organization in your campaigns. For example see the Salford Business School Kids can support during this time.
Deploy the full range of Search and Social Media Marketing (SMM)
Promote your products and services through effective Search Engine Optimization (SEO), Social Media Marketing, Online Marketing and Off-line Marketing. Use Digital Analytics to understand the consumption behavior of your Muslim consumers and to calculate the Return on Investment (ROI). GerWebServicesOnline is here to help you understand and apply Content Marketing and Social Media Marketing in your business.
Appreciate the importance of Mobile as a medium
Mobile devices are increasingly becoming the choice of medium for consumers including Muslims, who are using them to search for information, for shopping and to socialize. Some digital marketing agencies are designing for Mobile first, and then seeing how the campaign can be converted to the more traditional media such as TV and Print advertising.
Use social media effectively
Create greater engagement with Muslims customers with Social Media Optimization as they spend more time on social networking platforms during the holy month compared to other months of the year. It is reported that in the Pakistan and Middle East the use of social media increases by 40 per cent during Ramadan.
When is Ramadan next year?
Remember that Ramadan occurs every year and unlike Christmas, its dates and timing changes every year since it follows a lunar calendar.
Ramadan can be a very lucrative period when marketing campaigns are well executed. Understanding the importance of Ramadan for your Muslim customers and how you can effectively market offerings to them by integrating Traditional Marketing and Digital Marketing Services can help your business increase your Return on Investment.
Products that sell well during Ramadan
Each year consumerism in Muslim markets like the Middle East during Ramadan increases and as it increases we see more marketing budget being allotted to Ramadan ads to take advantage of this growth. With that there are a few product categories that tend to perform the best during this season that we cover below, but this is by no means a comprehensive list.
Without having experienced Ramadan one would assume food consumption would be down during the month of Ramadan since it is a month of fasting. This is not the case the though. Food consumption surges during the month as families feast in the evenings after many hours of not eating. Ramadan also is a time where families tend to spend more on delicacies and meat. It is common to see shortages of certain types of food during this season and in some countries some consumers start stockpiling before the holiday. Fast Food is a rapidly growing advertising segment during the season as families move from traditional meals to prepared meals that allow families that don’t have time to cook to celebrate the season as well.
Clothing is very important in Muslim societies and Ramadan is a peak time for buying clothing. The National states are best for this one:
“The Holy Month of Ramadan is one of the most important periods of the year in the Pakistan’s markets. All retailers, especially apparel retailers, witness a growth during this period as the consumers are out shopping for new clothes for Eid.”
It isn’t uncommon to see all sorts of advertisements and promotions for apparel during Ramadan.
Jewelry is not only an accessory in many parts of the Muslim world’s but is also an investment. This makes it a popular gift choice for loved ones during the Ramadan and Eid al-Fitr season. As a result of this it is common to see special Ramadan promotions and discounts on jewelry during this season.
Given the immense popularity and the status symbol that electronics like mobile phones and tablets have become in recent years throughout the Muslim world Ramadan is a common time for purchasing electronics. Electronics retailers are well known for offering some of the best deals on electronics during Ramadan. To add to this telecom providers often discount their rates or give additional perks like extra minutes during Ramadan which can lead many to invest in new devices.
Times to market during Ramadan
It is important that marketers understand that Muslims are fasting from consumables, not smoking and running low on sleep during the day because of night time Ramadan activities. In light of this, if your marketing activities can be set to certain times, day time might be best avoided. The best TV series tend to run during Ramadan and ad space is at a premium. One study found that social media usage is highest during Ramadan during the late hours of 12-3 AM in countries like Pakistan and Saudi Arabia. Marketers should see this late time as an opportunity to increase ad spends so they can reach the widest audience.
B2B Marketing in Ramadan
Given that many countries have reduced work hours during Ramadan and many workers are much less productive during Ramadan B2B marketing during Ramadan isn’t advisable in most situations. Some companies may have some unique services or products that might appeal to other businesses during Ramadan but for most businesses this isn’t the case. Ad space is at a premium during this season due to increased consumer demand so B2B businesses may want to cut back on some of their marketing during this season unless it is focused on building good will for the brand.
In conclusion, successful marketers understand that Ramadan can be a very lucrative season when digital marketing campaigns are executed properly for the right products and services. These marketers know their target audience, respect their beliefs, and work to develop creative campaigns that align with the theme of Ramadan while driving new interest in their offerings.
Have you experienced great Ramadan marketing?
Please do share your successful experiences of Digital Marketing to Muslims during this festive period in the comments section below.
Need help with your Ramadan Digital Marketing Campaigns?
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